What if I Need to Cancel?

Tapjets offers the industry's most flexible cancellation policy. Flights canceled 48 hours before departure are fully refunded to your credit card; flights canceled within 48 hours from departure are credited to your Tapjets account for future travel.

To cancel a flight request, sign into your App account or Website account. Go to the main menu and click on MY FLIGHTS. Choose the flight from the appeared list and press the "Trash" icon to delete the flight.

Our Offices

Phone:
1-888-500-GETJET
1-888-500-4385

New Trip - Option 1
Trip Support - Option 2

Locations:
Houston: 3707 FM1960 RD Houston, TX 77068
Miami: 429 Lenox Ave, Miami Beach, FL 33139
New York: 575 Fifth Ave, New York, NY 10017
Chicago: 111 W Illinois St, Chicago, IL 60654
Los Angeles: 7083 Hollywood Boulevard, Los Angeles, CA 90028

Email:
concierge@tapjets.com

Contact Us